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John Lewis begins third-party Click & Collect trials

John Lewis begins third-party Click & Collect trials



Starting with a trial in collaboration with Boden, John Lewis Partnership is looking to provide access to its Click & Collect distribution network to third-party retailers. 

Boden customers can now use the John Lewis & Partners Click & Collect service to pick up their parcels from 30 Waitrose & Partners stores. Boden orders placed by 7pm will be available for Click & Collect by the end of the next working day.  

In the last five years, the partnership’s Click & Collect orders have increased more than +50%. Currently 57% of all online orders are delivered through this service, with 25% of packages collected at John Lewis shops and 75% at Waitrose shops. 

By opening up Click & Collect to those customers who shop with other retailers, the partnership hopes to introduce new customers to its range of products and personalised customer service.  

Bérangère Michel, partner and operations director, John Lewis & Partners, comments: “We were one of the first to launch a Click & Collect service at scale in the UK and we’re pleased that the service will now be used by other businesses. This is a great example of how we are combining the capabilities of John Lewis and Waitrose to deliver what retail needs, at a time when the sector is changing at an extraordinary pace.”



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The Furniture Awards 2020 judges revealed

The Furniture Awards 2020 judges revealed



The Furniture Awards, which returns to the January Furniture Show 2020 to celebrate the best businesses at the exhibition, is now open for entries.

An expert judging panel has been confirmed for this edition, comprising: Dids Macdonald, ACID (Anti Copying In Design) and The Furniture Makers’ Company; Malcolm Walker (ex-Furniture Village), FIRST (Furniture Industry Retail Sourcing Today) MW; Royce Clarke, Grampian Furnishers; and Mike Murray, Land of Beds. Awards co-ordinator Paul Farley, editor-in-chief of Furniture News magazine, will chair the panel.

Royce comments: “I am honoured to be selected as a judge for a second time. It’s great to be able to promote the work of the numerous exciting companies and designers present – many of whom go unnoticed. I’m confident this year’s awards will help further promote the trade, and will be the biggest yet.”

Mike says: “I’m really excited to see the latest innovations coming out of an industry I am extremely proud to be part of.”

The 2020 awards are again sponsored by the BFM and creative digital agency, Orbital. The latter has pledged to reward each winner with £2k in digital marketing vouchers, while the organiser of the January Furniture Show is offering winners free stand space at the 2021 event.

January Furniture Show exhibitors can enter via their online profile by Friday 6th December at the latest.

Find out more about the awards here.



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